Kelly's HVAC - Heating and Air Conditioning repair service in Orange County, CA

Heating and Air Conditioning Repair - Service
Orange County, CA
Scams we've seen

License # 496189    714-750-6583

About Kelly's heating & air conditioning

Kelly's heating and air conditioning has been in the business for 30 years. You can depend on us for quality heating & air conditioning repair, service, preventive maintenance and installations. Our experience and workmanship is second to none. We will give you good advice and keep you fully informed. If your air conditioning is not working please give me a call. You will be glad you did.

Tricks that bad air conditioning companies pull.

This page deals with tricks that bad air conditioning companies pull.

They are all hidden and will eventually cost you significant additional money.

By understanding this page and the other information pages we have on this site you can educate yourself enough to avoid most bad decisions or being taken.

The line-set scams

The line-set scams: 4 ways to cut air conditioning installation costs.

1.) The easiest and least noticeable method to reduce line-set costs is to simply use thinner lower grade copper. It's not noticeable by the customer and saves money.

2.) Use a smaller diameter copper than the system requires. Customers won't notice and you'll save. Better yet, use both a smaller diameter line-set and thinner walled lower grade copper. The system will work just fine, your customers will be happy. The only thing they'll see is higher electricity bills from now till forever, and when it develops leaks earlier, blame it on Murphy's law, earthquakes or.....

3.) Piece the line-set together from scraps, hide the welds in the ceilings, attics, or walls. The company trying to find the leaks will go nuts trying to find it ..ha .. ha .... ha. Customers won't notice, after all they can't watch all the time!

4.) Don't worry about any kinks in the line-set. The system will still work. Customers won't notice, they'll be quite happy! They will only pay a bit more electricity from now till forever. Besides the compressor's new so it can handle a bit of extra work, can't it!

CONCLUSIONS: Play this part of cost reduction properly and you can save anywhere from $200 to $400 on each new system installation.

Freon Step 1 scam reduce your costs

Freon Step 1 Reduce your costs, customers don't know about these ones!

Don't bother evacuating the new air conditioning system before releasing the new Freon. Customers won't notice a thing, for some years at least.

They haven't a clue about the acid that's created by leaving air and moisture in the system. By the time it does its damage they'll be lots of other reasons to give them for system failure.

Besides the acid moisture combination only makes the compressor work a little harder, so it's not like they'll be spending allot of extra money on electricity, is it? You'll get a chance to replace the system for them, years earlier.

They don't know about the inside deposits left from welding do they? Save some money. The deposits usually won't effect the metering devices for some time. The compressors new so it can handle some extra work, right? The extra electricity isn't something to worry about, cause they won't know, will they.

CONCLUSIONS: Play this part of cost reduction properly and you can save maybe $300 or more on each new air conditioning system installation.

Use a lower SEER evaporator coil

Use a lower SEER evaporator coil than the air conditioning is rated for.

Do it. The system will work great! Customers will be happy! It is so easy to do as customers can't tell. Except for the electricity part. What's a bit extra of electricity from now till forever.

Besides customers will still pay less electricity over the old clunker, so they'll still be happy and recommend their friends.

CONCLUSIONS: Play this part of cost reduction properly and you can save maybe $200 or a bit more on each new air conditioning system installation.

Tell customers the old furnace or heater is okay!

Do it .. especially with budget conscious customers. Better to get a sale. They don't know most old furnaces were engineered to blow about 300 CFM's of air per ton of air conditioning .. which was fine for the old condensers. But the new condensers need about 400 CFM's per ton of air conditioning.

Customers will be happy, they saved money! No need to tell them that their electrical cost will be high .. or the new condenser will not make it to a ripe old age! It is so easy to do as customers can't tell.

What's a bit of electricity from now till forever. Besides customers will still pay less electricity over the old clunker, so they'll still be happy and recommend their friends. It's better to get an extra $2000.00 PLUS or so sale later, when they need to replace that old furnace ... no need to tell them it would have cost far less had it been done as part of the air conditioning system upgrade!

SAVINGS????

Tell customers the old Evaporator Coil is okay!

They'll never get the energy efficiency they paid for .. but they won't know.

Odds are it will work for a good number of years! And you'll get more sales earlier from that customer .. you saved them money! They say you were the only one who advised them properly!

The new condenser will die years, earlier! But you'll have lot's of other reasons to give them for failure .. won't you!

CONCLUSIONS: Play this part of cost reduction properly and you can save some good time on each new system installation, plus sell for less!

Freon STEP 2 Scam Cost REDUCTION

Don't bother to re-check the Freon levels after the system is running, it won't be a whole lot off anyway.

Customers will be happy as the system will work! They'll never notice the extra electricity ( about 11% ) spent to operate their air conditioning system, nor will they understand the extra work the compressor does for both undercharged and overcharged systems.

CONCLUSIONS: Time is money isn't it? You save paying high priced talent for extra time on the job site! Play this part of cost reduction properly and you can save time on each new air conditioning system installation.

Don't worry about return air flows

The air conditioning system will still do an okay job even if it's a bit starved for air flow. When its really hot outside customers will simply assume it's just too hot for their air conditioner to handle.

It will take a some years for the extra load on the compressor to show up as failure. Customers will still be pleased with the system. What's extra electricity between friends anyway. You'll get a replacement sale and repairs earlier too!

CONCLUSIONS: You can save some good time and money on each new system installation, plus build some extra future income.

Use tract or builders air conditioning and furnace units.

They all have the well known brand names don't they? Save the money! Why not, nobody knows. Customers don't expect anything to last forever, so a few less years of service built in is just good for business isn't it!

CONCLUSIONS: Play this part of cost reduction properly and you can save maybe $300 to $600 or a bit more on each new air conditioning system installation.

HVAC equipment manufacturers make builders or tract models. They are cheaper for a reason.

Tract and builders models of heating and air conditioning equipment look identical but are simply built to lesser standards. They have an engineered / expected lifespan that is much lower. They are hard to tell apart from top end models. Far too often they are substituted for top end equipment. A low price quote is a signal to be careful.

You have probably heard about a newer home needing a new HVAC system at 10-12 years. Likely it was a tract model.

Freon shortcuts

Not properly evacuating HVAC systems then not checking freon levels is common.

The completely hidden got ya

The amount of refrigerant "freon" AND no moisture within a system is critical to ensure energy efficiency, your comfort, the lifespan of the system and your operating costs. HVAC systems operate efficiently within a very narrow tolerance level.

Moisture is like a poison to todays air conditioning systems. PROPERLY evacuating a new system before releasing the freon does two things. One: it removes moisture and Two: it removes small welding residues from inside the system. Moisture turns into an acid if left in the system thru improper evacuation.

As you can see

Mis-matching parts can make a good HVAC system cheaper but inferior.

I'll do you a favour and re-use got ya

When a bad contractor reduces your price by using the old furnace or evaporator coil you can expect your running costs to be higher and the system to wear out faster. Repair costs will be much higher as mis-matched parts wear each other out.

Generally speaking it is rare that an old furnace or evaporator coil can be successfully re-used. However an old evaporator may be okay if your heating and air conditioning system was initially oversized and the new system is of smaller BTU rating.

Re-using a old furnace is usually a bad decision.

Return air flows

When air flows are incorrect the system works harder and consumes more electricity

The air flow got ya

Air flow across the evaporator coil MUST BE MATCHED to the systems needs. A common short cut is using grills that are for heating only systems. Air conditioning grills have double sized slits to allow for a much greater air flow.

When air flow is too low the system operates at higher pressure and the compressor may experience liquid slugging. Liquid slugging is when the refrigerant returns to the compressor in liquid form instead of as a gas. Compressors are designed to compress gas or vapour only and not liquids.

There are lots more little tricks

There are lots more little tricks to do with electrical supply, wire size, under and over sizing, venting and duct work. However, we're sure you get the idea!

Air conditioning and heaters only work well when specified correctly and properly installed. There are no such things as shortcuts in air conditioning or heating that work!!

Over the years we have noticed that customers who are well informed and have a basic understanding about air conditioning / heating make better decisions and quite frankly are far less likely to be talked into a mistake or be mislead by bad AC contractors. Over the years they spend thousands of dollars less on energy, repair and capital costs.

The basic information here on AC is quite easy to grasp and will serve you well, no matter where you live.

Read Kelly's heating and air conditioning facts section